1. |
What resources
do I need on my computer to use eWeb India
Web's web hosting services?
You do not need anything more than a personal
computer with Internet access. If you do
not have an FTP program installed, no need
to worry there are plenty of free ones out
there or you can use the built-in FTP program
available in eWeb India Web's web-based
control panel
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2. |
Does eWeb India
Web offer 24 hour technical support?
Yes! eWeb India Web offers 24 x 7 x 365 support
and telephone support is available for emergencies.
We are always here to help you no matter what
time day or night you need us.
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3. |
Does eWeb India
Web support Microsoft FrontPage and FrontPage
server extensions?
Yes, eWeb India Web supports FP 2002 extensions
on all of our hosting packages.
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4. |
What are the
various types of databases Urja Online Web
offers with its packages?
eWeb India Web's affordable hosting plans
come configured for MS Access/ MS SQL 2000
with Windows plans and mySQL+phpMyAdmin
with Linux plans
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5. |
Will
I have unlimited access to my site for updates?
Yes. You have unlimited access via FTP or our
web-based control panel 24 hours a day 365 days
a year. As such, you can create and maintain
your web pages on your own computer and upload
files to your web site any time you wish.
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6. |
Can additional
domains be pointed to my main domain?
Yes. We can forward (park) additional domains
to point to your master domain. There is a
$60.00CDN ($40USD) per year charge for each
domain you add as an alias.
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7. |
Can I host domains
in the sub-directory of my account?
Yes, by utilizing our Fake IP addon. It is
a CGI based tool that provides the ability
to point additional domains to subdirectories
of your main domain. There is a one-time $35.00
set-up fee and $10 per month for each domain
you add as a Fake IP. - Top
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8. |
Can you host foreign
domain names?
We host domains from many countries around
the world. The only limitation is that of
the domain registrar (a few countries do not
allow geographic domains to be hosted outside
their country).
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9. |
What are your
Network capabilities?
Our clients are hosted on our fiber optic
network, which connects to the Internet through
3 redundant OC-3 multi-homed connections.
This high-speed connectivity combined with
exceptionally fast and reliable Pentium III/4
servers, guarantee fast access to all web
sites.
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10. |
What
Operating System and Server Software is being
used?
All our UNIX based systems run RedHat Linux
with the powerful Apache Web Server and Apache
SSL Server for secure transactions.
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11. |
What
type of hardware are you using?
For maximum reliability all our servers are
custom-built using the best components currently
available in the industry. Since there are constant
improvements in the hardware industry, we upgrade
our systems as needed, thereby providing you
and your customers access to fast, reliable
machines.
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12. |
Does
eWeb India Web offer any dial-up access to the
Internet?
No, you will need to contact your local Internet
Service Provider (ISP) for local dial-up access
to the Internet. We want to focus on what we're
good at, and that's web sites, not internet
access.
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13. |
Does
eWeb India Web offer any professional/custom
web site design or development?
Yes we do. Please consult the web development
area of our principal site for more details.
eWeb India Web originally started out as a web
design company, the hosting services we offer
today grew out of the need for our clients to
have reliable service for their websites.
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14. |
What
statistical package does eWeb India Web offer?
eWeb India Web's hosting packages come with
Webalizer web statistics included free on every
domain.
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15. |
What
about accepting credit cards, can I do it securely?
If you would like to accept credit card orders
on your site, eWeb India Web offers the E-Commerce
hosting package. The E-Commerce hosting provides
each domain with a totally separate SSL secured
area just waiting for your certificate to be
installed.
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16. |
Do you maintain
backups of my data?
Yes. We backup your web directory daily on
to our tape backup machines. Additionally,
through your admin control panel or via FTP
you are encouraged to maintain back ups of
your databases, and web site files.
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17. |
Can
I access my domain without the "www"
in front?
Yes. You will be able to access your domain
address with or without the "www"
in front of the domain name. Example: [http://www.your-name.com]
or [http://your-name.com] is acceptable, whichever
you prefer.
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18. |
How
long does it take to set-up a new account?
New accounts will take from 1 to 18hours from
the time we receive your order. Once your account
is set-up, you will be emailed your Account
Login information (User ID, Password & FTP
hostname) to help you get started. You can immediately
start uploading files to your new web site.
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19. |
Can
I compile programs written in Java, C and C++?
No, due to the security issues involved with
allowing applications to be compiled on the
server we do not allow this.
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